Return & Exchange
At Tiny Jolly Toy, your satisfaction is important to us. However, due to the blind box nature of our products, we do not accept returns or exchanges based on personal preferences or duplicate items.
✅ Returns are accepted only if:
The product is damaged or defective upon arrival
You receive the wrong item
Items must be unopened and in original packaging
Please contact us within 7 days of receiving your order at [email protected] with your order number and photos of the issue.
⚠️ Important Notes:
We do not offer exchanges for duplicate blind box items
Return shipping costs are the customer’s responsibility unless the error was ours
Refunds will be processed after the returned item is inspected
Thank you for understanding the fun and surprise that comes with every box!
