Delivery
[/text_box] [/ux_banner] [row] [col span__sm=”12″]Welcome to our delivery information page, where we’ll guide you through the magical journey your Tiny Jolly collectibles take from our whimsical warehouse to your happy hands!
✨ Quick Delivery Summary ✨
- Processing Time: 1-2 business days (we work fast so you don’t have to wait!)
- Standard Shipping: 10-15 days via DHL/FedEx ($12.95)
- Free Shipping: 15-25 days via EMS (orders over $50)
- Tracking provided for all orders
Shipping Options
1. Standard Shipping (Our Speedy Squirrel Service!)
For collectors who can’t wait to unbox their new treasures, our standard shipping gets your mystery boxes racing to your doorstep via DHL or FedEx. Perfect for when you spot that limited-edition SKULLPANDA release and need it ASAP!
Delivery Time: 10-15 days after shipping
Cost: $12.95 flat rate
Best for: Single blind boxes or smaller orders
2. Free Shipping (Our Patient Panda Option)
When your cart hits that magical $50 mark, our free shipping via EMS unlocks! While slightly slower, this option lets you save your coins for more collectibles. We recommend this for larger hauls or when you’re stocking up for gifting season.
Delivery Time: 15-25 days after shipping
Cost: FREE! (orders $50+)
Best for: Bulk orders, holiday shopping, or when you’re being budget-savvy
Where We Ship
Our tiny treasures travel worldwide! Well, almost worldwide – we currently ship to most countries except some parts of Asia and extremely remote areas (even our most adventurous delivery pandas have their limits).
During checkout, simply enter your address to confirm we can deliver to your location. If you have any questions about shipping to your specific country, our toy experts at [email protected] are always happy to help!
Processing Time
After you place your order, our team of “toy elves” (aka our super-efficient warehouse staff) needs 1-2 business days to:
- Carefully select your blind boxes (we shake each one to ensure maximum mystery!)
- Wrap them in protective packaging with more care than a BJD’s hairstyle
- Prepare all your customs documentation (the less exciting but very important part)
Note: Processing happens Monday-Friday. Orders placed on weekends will begin processing the next business day.
Tracking Your Order
The anticipation is part of the fun! Once your order ships, you’ll receive a confirmation email with:
- Your tracking number
- Estimated delivery date
- Link to follow your package’s journey in real-time
Watch as your tiny treasures make their way from our Columbus, Ohio headquarters to your collection shelf!
Returns & Exchanges
While we hope every unboxing brings joy, we understand sometimes things don’t work out. You have 15 days after receiving your order to initiate a return for unopened items.
Important: Due to the nature of blind box collectibles, we cannot accept returns on opened items unless they arrive damaged. In those rare cases, contact us immediately with photos.
🎯 Pro Collector Tip: Combine multiple items in one order to reach the $50 free shipping threshold! Many of our fans team up with fellow collectors to share shipping costs.
Have more questions about shipping? Our toy-loving customer service team is always here to help at [email protected].
Now that you know all about how we deliver happiness, why not browse our latest collections? Your next favorite miniature treasure is waiting to be discovered!
With joy,
The Tiny Jolly Team
Where every package delivers a smile